Reviews

Hear what our customers and fans are saying about our bean bag sofas and service:

England's national football team selected Ambient Lounge to furnish their World Cup 2018 team hotel in Russia.

In their quest to win their first World Cup since 1966, the English Football Association wanted a space where the team could bond and research other matches together. The environment should allow the players to relax physically and mentally. Most importantly, the furniture had to be approved by the medical team to take pressure off aching joints and give the players the best chance to recover between games and training sessions. Ambient Lounge was seen as the perfect fit.

England's World Cup 2018 team hotel (both indoors and outdoors) was furnished with different Ambient Lounge models, including Modular, Butterfly Sofas, Acoustic Sofas, Avatar Loungers, Versa Tables and Wing Ottomans. Here, manager Gareth Southgate is on an Avatar Lounger, watching the opening match between Russia and Saudi Arabia:

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And here's Liverpool captain and England's key midfielder Jordan Henderson resting in our Modular:

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Shangri-La Hotel Singapore, with its popular Themed Family Suites featuring our Butterfly Sofas, was awarded Gold Winners in HoneyKids Asia Readers' Choice Awards 2022 for “Best Hotel for a Family Staycation”:

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Guests of Kerry Hotel by Shangri-La in Hong Kong enjoy spectacular views of Kowloon’s vibrant waterfront while lounging in our Satellite Twin Sofas, Avatar Loungers, Evolution Sofas and Ottomans:

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The Straits Times gives a glowing review of the newest Dreamers hall at Shaw Theatres Balestier, Singapore's first fully free-seating cinema hall with our Avatar Loungers instead of conventional theatre seats:

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Popular family blogger Life's Tiny Miracles loved Shaw Theatres' Dreamers Hall at Jewel Changi Airport, furnished with our Avatar Loungers at the front row. "Throughout the 3hr movie yesterday... the tweens lounged on the comfy bean bags with popcorn in hand!":

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"Shaw Theatres Jewel's new Dreamers cinema includes... bean bags for just lazing around thru out the whole movie! Wulala!" Popular family blogger Ruby Liang (@familystaysg) shared her lovely experience, including our Avatar Loungers:

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8days reviews Dreamers Hall at Jewel Changi Airport with our front-row Avatar Loungers:

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Check out what our other customers are saying:

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"Great service with very detailed explanations. Awesome product knowledge. Feels like home already :)" – Chen Yuliang, 18 Feb 2018

"Nice products. Good service! Thx :)" – Cheng Pei Shan, 11 Feb 2018

"We like the sofa very much!" – Andrew Toh, 9 Feb 2018

"I love the staff here. Very friendly! :)" – Marcus Tay, 27 Jan 2018

"Great service!" – Emily Chan, 21 Jan 2018

"Very good." – Reena Phanichkrivalkosil, 21 Jan 2018

"Very helpful staff and pleasant shopping experience." – Mahathir Bin Firdaus, 14 Jan 2018

"Excellent service." – Darren Llewellyn, 31 Dec 2017

"A very nice modular system with washable material & easy to handle." – Charles Laudia, 26 Dec 2017

"The sales representatives are very warm and knowledgeable in the products." – Melvin Kwok, 25 Dec 2017

"Thank you very much Andy for your professional service and going an extra mile for your customer. Without you my event wouldn't have happened. Really appreciate your help." – Alex Wong, 23 Dec 2017

"Comfy bean bags and good attentive service." – Wu Bosheng, 17 Dec 2017

"Very knowledgeable and friendly! Product is excellent. Two thumbs up! :)" – Keith Wong, 15 Dec 2017

"Good service by informative & pleasant staff at the showroom." – Kelvin Caleb, 12 Nov 2017

"Best bean bag chair ever!" – Annabelle Son, 12 Nov 2017

"Great service provided at showroom :)" – Richard Goh, 4 Nov 2017

"Excellent service :)" – Chong Mei Chun, 1 Nov 2017

"Love the product, service... basically everything. Thank you." – Ivy Tung, 28 Oct 2017

"Interesting stuff - excited to try out." – Rohini Saluja, 28 Oct 2017

"Nice place." – Devroop Dutta, 15 Oct 2017

"We love the display room varieties." – Joyce Tay, 14 Oct 2017

"Great product! Very excited to have it at home." – Risa Roppongi, 13 Oct 2017

"Awesome customer service :) Bean chairs so comforty :)" – Teo Jian Hui, 19 Aug 2017

"Very cool-looking "lounge chairs". Practical & comfy." – Lee Kim Sung, 12 Aug 2017

"We had a lovely time at Ambient Lounge this afternoon. Beatrice gave us very good service and her recommendations and advice were valuable to us. She was very helpful and even helped to arrange the bean bags around so that we can have a feel of how they will look at our office." – Becky Thet, CDK Global, 19 Jul 2017

"Excellent & informative service!" – Alyssa Leong, 15 Jul 2017

"Very friendly and helpful staff. Great products." – Estelle Koh, 15 Jul 2017

"Great customer service from Beatrice :)" – Belinda Thia, 6 Jul 2017

"Very comfortable. The beads material is the reason for our purchase. Would be great if your collection extends to include bean bag cushions." – James Soh, 2 Jul 2017

"Cushion range please :)" – Lauren Ng, 2 Jul 2017

"Great customer service! :) Detailed explanation." – Muhammad Ibrahim Bin Mohamed Salli, 29 Jun 2017

"Great customer service, thanks!" – Loh Choon Kiat / Lim Pei Xuan, 25 Jun 2017

"Good customer service." – Lim Yismin, 22 Jun 2017

"Good service. Attentive. Offers advice." – Yeo Ai Ling, 17 Jun 2017

"Very attentive and great customer service." – Adrian Liew, 13 Jun 2017

"Great range of products & good quality. Thanks! Great service too :)" – Janice Tay, 31 May 2017

"People are very kind and well knowledged. Very happy with my purchase." – Jun Kim, 14 May 2017

"Bought few sets of bean sofa from Ambient Lounge. Satisfied with them to the max. Thanks, I received lots of very good reviews for the sofas as they match my house very much." – Amanda Toh, 10 May 2017

"Very good customer service and showroom." – Jasmine Tai, 10 May 2017

"Great designs & good comfort. Great sales staff! Beatrice is excellent!" – Ibrahim s/o Musa, 1 May 2017

"Top! Service is awesome!" – Fahmy, 21 Apr 2017

"Wonderful service from Beatrice who arranged an express delivery service for me within 24 hrs order. My intended sofa failed to arrive after 2 months wait, so I needed an urgent alternative. Read good reviews of Ambient Lounge and decided to give it a try. 2 bags were delivered (the cover + a huge bag of beans). Easy to fill and super comfy Evolution Sofa for tv watching. I am feeling wonderful again." – Jamie Foong, 20 Apr 2017

"Awesome & approachable service staff." – Mohamed Firdaus Bin Mohd Ghazali, 1 Apr 2017

"We love it! We are going to do our living room with this." – Saumya Bhargava, 26 Mar 2017

"Very good service and product exceeding expectations!! Thank you." – Alex Iliopoulos, 20 Mar 2017

"Great price, great product!" – Ang Kah Eng, 19 Mar 2017

"The satisfaction of this view of my statues every night with this comfortable Butterfly chair from Ambient Lounge." – Fred Liu, 17 Mar 2017

":) Great!" – Paul Gwynn & Cristina Rogoveanu, 18 Feb 2017

"Good collection & courteous team. Thanks." – Garg Vikas, 11 Feb 2017

"Great products. Great service. Thank you Beatrice!" – Tan Wei Ling, 2 Feb 2017

"Great advice. Nice website." – Colin Ho, 29 Jan 2017

"Just want to share that we love our sofa and how much it fits with our Scandi theme! Thanks!!" – Hester Tan, 27 Jan 2017

"Item received!! Very happy and now enjoying it. Thank you." – Muhamad Rizal, 27 Jan 2017

"The staff here is well-informed, able to help me make my decision very fast, friendly... would love to recommend to those who are interested in buying such bean bags." – Herment Bin Osman, 31 Dec 2016

"Great service! Thank you! :)" – Julia Ho, 22 Dec 2016

"Very attentive and knowledgeable staff. Thank you :)" – Joyce, 16 Dec 2016

"Thanks Ambient Lounge, my house looks so cosy with bean sofa. All my visitors love it." – Ai Suan Suzanne, 4 Dec 2016

"Love the showroom & service!" – David Tan, 26 Nov 2016

"Very good services!" – Jerome Woo, 21 Nov 2016

"Good concept." – Shivakumar, 13 Nov 2016

"Beatrice: 1. Excellent customer service. 2. Cater to customer needs. Not pushy. No hard sell." – Maggie Tan, 31 Oct 2016

"You have great staff. It was a pleasurable experience to shop due to them." – Chandra Mohan, 22 Oct 2016

"We love it very much. Very comfy and super luxurious. Though we are only 3-room flat, it really fits nicely in our living hall." – Siti Nurani Salim, 1 Oct 2016

"Great products!" – Shirley Sim, 24 Sep 2016

"Love it :) :) :) The bean bags are super luxury and comfy. Thank you n your service is very good :) :) :) Our room very small so hard to take photo, but the experience for cinema is fantastic with the furniture." – Yun Yong Yi, 19 Sep 2016

"My perfect therapy room complete with this new addition Ambient Lounge chair. Certainly I reckon this is the best seat in the world. Thank you once again." – Fred Liu, 4 Sep 2016

"Beatrice helped us a lot and demonstrated the filling up very well. Customer-centric! Nice!" – Brandon Yeo, 27 Aug 2016

"Great customer service!" – Paul Wong, 21 Aug 2016

"Very patient salesperson." – Patricia Lui, 21 Aug 2016

"Great service by Beatrice!" – Su Lin, 7 Aug 2016

"Great sales service + fantastic range of products available. 10/10" – Poh Zixuan, 31 Jul 2016

"Good, concise explanation." – Jiat Tan, 30 Jul 2016

"Good selection. Nice quality. Nice seller." – Elena, 30 Jul 2016

"Service provided was excellent! Very clear explanation." – Jagjit Kaur, 23 Jul 2016

"Great concept, good quality." – Atul Gaur, 6 Jul 2016

"Thank you Ambient Lounge! We love the sofa!" – Mariah Mahfar, 27 Jun 2016

"Very interesting product, explained well by a very patient salesperson at showroom. Hope I enjoy using it." – Shanky, 21 Jun 2016

"Your staff was very helpful in answering our queries and it definitely helped us in having a better understanding of taking care of the sets we are purchasing. Excellent service!" – Zahid Mazelan, 12 Jun 2016

"Comfortable space." – Hester Tan, 28 May 2016

"Thanks for the warm service. Appreciate it." – Benjamin Tan, 25 May 2016

"Love the sofas & bean bags. Good service." – Low San May, 21 May 2016

"Tell me about it. They choose the best seat and best view." – Eva Lim, referring to her doggie on her Twin Couch in Tundra Spring, 21 May 2016

"Very good service." – Jason Teo, 1 May 2016

"Great service." – Jenny Goh, 1 May 2016

"Unique concept. Great sofa replacement." – Sin Soon Teck, 23 Apr 2016

"Knowledgeable staff. Great environment." – Ernest Perkins, 8 Apr 2016

"Great service from the folks at Ambient Lounge! They were patient and also deliver excellent suggestion while I was trying out different lounge chairs. Do visit their showroom to have a good feel of the lounge chairs. Finally selected something I love and enjoying at home now! Even recommended my friend to them! Will definitely return to buy or would highly recommend to anyone!" – Roland Seh, 8 Apr 2016

"Comfy, practical and affordable are what I think of Ambient Lounge. Patient, helpful, smiley are my feedback about your staff. She knows the product well!" – Judy Goh, 25 Mar 2016

"Excellent service and explanation :)" – Koh Kwang Yong, 25 Mar 2016

"Customer service is great!" – Keegan, 20 Mar 2016

"Good customer service, thank you." – Jason Chen, 12 Mar 2016

"Love it!" – Juanita Coltman, 12 Mar 2016

"Fun colours with comfort." – Don Lim, 13 Feb 2016

"Thanks for patiently helping us decide which model we prefer! :)" – Andrea Koh, 30 Jan 2016

"Very informative, patient." – Tan, 24 Jan 2016

"Fantastic showroom, great selection of styles & fabrics. Great salesperson." – Gary Player, 16 Jan 2016

"Awesome!" – Lin Wei Li, 10 Jan 2016

"Service is good :)" – Jolene Hsu, 1 Jan 2016

"Excellent service & product. Look forward to using it. Thanks!" – Ben Pang, 26 Dec 2015

"Friendly staff." – Lee Wan Qing, 25 Dec 2015

"Loving the Acoustic Sofa. Thank you for the excellent service & recommendation, Ambient Lounge Singapore." – Sal Sulaiman-Chelidoni, 19 Dec 2015

"Excellent service and very useful advice." – Stephanie Tsang, 19 Dec 2015

"Great, shop is cosy and relaxed. No stress in choosing the products. Salesperson also very friendly and knowledgeable on her products!!! Awesome!!" – Law Guowei, 14 Dec 2015

"Great customer service :)" – Lynn Yeo, 6 Dec 2015

"Perfect experience. Managed to acquire more information than I thought I needed. Thanks!" – Geraldine Goh, 10 Nov 2015

"Very nice & knowledgeable saleswoman at the showroom in Singapore." – Vijay Fafat, 8 Nov 2015

"Good customer service & product knowledge." – Troy Lam, 14 Oct 2015

"Very nice flexible seatings. Beautiful service :)" – Jeannie Teo, 8 Oct 2015

"Very interesting! Great products. Looking forward to more from you." – Smrithi Raghunathan, 20 Sep 2015

"Great service." – Elizabeth Richardson, 22 Aug 2015

"A service." – Wolfgang Wandl, 22 Aug 2015

"Nice service." – Selena Lau, 15 Aug 2015

"Excellent service by retail staff." – Eugene Tan, 15 Aug 2015

"Very helpful & patient. Thanks for helping us pick out the best one for us!!" – Muhd Asraf Ibrahim, 9 Aug 2015

"Very helpful information." – Juliet Staples, 9 Aug 2015

"Excellent service." – Sonja Koerbes, 8 Aug 2015

"Great!" – Cheryl Yue, 2 Aug 2015

"Very nice showroom. Very good service to explain the different products and makes choosing easier." – Ryan Huber, 2 Aug 2015

"More reasons for us to laze around at home watching TV. Our guests love them to the extent they refused to move their butt off the sofa. PS: We love your sofa so much that we self proclaimed ourselves couch potatoes in the making." – Chervene Sabrina

"The kind of couches I like most... one just shapes into the sofas according to your liking without feeling restricted!" – Amy Lee

"Love it :)" – Armando Urdaneta

"Love the modern style and quality." – Suryati

"Sales guy was superb. He was really helpful & knowledgeable." – Ben Lai

"Very creative furniture, makes imagination work. Flexible showroom times are much appreciated." – Oliwia Kozlowska

"Good service!" – Mikael Krogh

"Very very good, friendly service & thorough explanation of each product. Good product knowledge. Very patient. Produucts are very comfortable." – Callistus Quah

"Hi Beatrice, we'll like to compliment your service & professional briefing on the product, pricing, package, delivery & staying back for us so that we can get our bean bags for our new home. Your willingness to walk an extra mile for your customers really adds a positive shopping experience for us. You are a gem to your company! Keep it up!" – James + Karen

"My son loves it!" – Grace Hew

"Received and happy with it." – Liza Firdauz

"I highly appreciate your support, am sure that my friend will be surprised and happy with my gift. Ambient Lounge is not only high quality goods but also good service. I am very grateful to your team. Thank you again and wishing you have a nice weekend!" – Truc Nguyen

"Beatrice, thank u for the pillow. We just received it. My son likes the chairs we bought. Thanks again!" – Mrs Cheong

"Just bought the Butterfly sofa. Very good sales service! The sofa is easy to fill and very comfortable! Well worth the $!" – Nicholas Khoo

"Hi Ambient Lounge Team, thanks for the e-mail. I would like to commend the wonderful service of the staff who served me today. She was very helpful and polite. Always asking me to try the various types of bean bags available and explaining them to me. She was also very patient and asked me to take my time to decide when I had problems choosing the fabric and colours of the bean bag I decided to purchase. Please convey my commendation and thanks to her." – Gary Tee

"Thank you so very much for your help. It makes a nice change to get some real customer service. I am very impressed." – Jane Barber

"Highly recommend Ambient Lounge to everyone, awesome products, excellent customer service!" – Shirley Ho

"I've received the beanbags and the card earlier this afternoon. Thanks for your service and help, it's been a most pleasant experience." – Zhihong Chua

"Dear Ambient Lounge Team, I have received the parcels and my new lounger is setup. Thank you very much! I love it ^^" – Diana Franz

"Dear Ambient Lounge, Yes, we have received it! Thank u so much for arranging the delivery! My husband loves it and we are definitely very happy with the service! He is excited about his new sofa, and it's just in time for the soccer match tonight! ;) Thank you once again! ;)" – Angelina Leong

"Hey, my flatmate Roman and me are sitting on the butterfly sofa while writing this comment. It is still without the filling, but we like it a lot nevertheless. ^^ It will probably stay in my room for a while, so thanx a lot from me! The only thing that makes Roman sad is that he expected the girl on the sofa to be sent with." – Dasha Buteyko

"Twin Couch, butterfly, Zen Lounger and Roma! Finally we got our bean bag sofas... My family love it." – Jimmy Ng

"Dear, thank you for taking so good care of your customers." – Marc Peeters

"Your bean bags are SUPERB! Excellent quality, great design, extra comfy. We already think about ordering two more. Will certainly recommend Ambient Lounge to others." – Dimitrious Sakkas

"The beans have been delivered and the Funnelweb system works terrific. Once again: many thanks for your excellent service – if only more companies would work like you. With your bay and kid’s bean bag range – you are welcome to send me some more information! We’ll be in touch." – Olde

"Hi, The Bean bag and the beans arrived today. Thank you so much for your excellent service. I'm really pleased that I bought the funnel bag as it took only minutes to fill the bean bag. The bean bag looks fantastic!" – Leona Malone

"Hi Gary! Got the items already. BEAUTIFUL! Thank you so much!" – Denise Grageda

"Love the loungers, thank you for such a professional service, we will recommend your company to family and friends." – Lisa MacPherson

"Thank you so much! I spoke to a wonderful gentleman (Gary, I think?) who was incredibly helpful today. I haven't yet bought the funnel bag and might do that next week as I have to somehow sneak these purchases into the house without my partner finding out before Christmas or noticing the extra purchases on the credit card!! Will see how I go. Thanks again and have a great Christmas." – Jae

"I would greatly like to thank Gary who ensured my express delivery prior to Christmas. I was very impressed at the speed and efficiency of delivery!" – Elaine Miers

"Good morning Ambient Lounge, Just wanted to say thank you for my order and that the present went down a real treat. Hubby absolutely loves the lounge, and it’s helping him relax a bit more. And thanks again Ambient Lounge for the great service!" – Cyndi Andrews

"I received your telephone message and I’m super excited that my studio lounger has arrived in Australia, that’s fantastic. Thanks for all your help I really appreciate it and I’ll be recommending you to everyone. Have a lovely day and I’ll think of you when I'm enjoying my studio lounger in the next couple of day." – Carol Sinclair