Privacy Policy

We have developed this privacy policy because we want you to feel confident about the privacy and security of your personal information.

A. What we do with your information
We are committed to protecting your privacy. We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.

If you do not provide us with your personal data, or do not consent to this privacy policy, we will not be able to effectively provide products and/or services to you, if at all.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We respect the privacy of personal email accounts and we store your email addresses and other personal information securely. We will use email to send you messages about outstanding orders. We may also send you emails about the dates of our sales, new products, invitations to events and other updates. You can unsubscribe at any time by following the unsubscribe link at the bottom of each email.

If you would like to modify or delete your personal information, please email us at info@ambientlounge.sg

B. Security
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

C. Third party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

D. Cookies
We use cookies on this site to ensure the best service possible. Some cookies are strictly necessary for the functionality of the website while others are used to enhance the performance of the website and your user experience. If you choose not to use cookies during your visit to our website, certain functions and pages will not work as expected. By continuing to browse the site, you are agreeing to our use of cookies.

By using this site, you consent to this privacy policy. We may occasionally modify this privacy policy, so please review it periodically to know how we are helping to protect the personal information we collect.