Shop now for free & fast delivery in just 2-4 days.
Due to COVID-19 and the global shipping crisis, waiting time could be more than 6 months once items go out of stock. Please plan your order early and enjoy peace of mind. There is no storage charge even if you can only take delivery later.
Q: How long will it take to receive my order?
For all orders (except Tech Pillows and Funnelwebs), receive your items in just 2-4 days.
For orders of Tech Pillows and Funnelwebs, receive your items via Speedpost Standard within 5 working days.
For delivery at a later date, simply email your preferred delivery time slot to firstname.lastname@example.org immediately after your online purchase.
NOTE: During peak season (Dec - Feb), delivery may take longer than our usual schedule above. Please order early to ensure you receive your items in time.
Q: What are the delivery charges?
Enjoy FREE DELIVERY within Singapore on all orders (usual: $40 per address).
Delivery is by a third party service.
Delivery charge is waived strictly for doorstep delivery at lift level only.
This prevents misunderstandings and unintentional damages to your existing furniture and finishes, especially in cases of narrow walkways. Unlike normal sofas, our furniture is lightweight, so you can easily move them to your desired rooms.
As there are many delivery locations routed geographically, this also ensures all customers can receive their items within the delivery time slot without needing to pay for delivery.
If you require move-in (from doorstep to a room) or carry-up (any flight of stairs within homes or for units not at lift landing level), these services are also available for an extra charge. This is subject to quotation by a different delivery company (based on quantity of items, number of flights of stairs etc). Please contact us with the move-in or carry-up details at least 3 working days in advance for separate payment processing.
Q: How will my order be delivered?
You will receive the bean bag cover, and the bean filling separately in a Funnelweb™. Our worldwide patented Funnelweb™ system was specially designed to allow you to easily fill your bean bag to your own personal comfort level, with no spills. You may refer to the step-by-step visual instructions in the Funnelweb™ catalogue that comes with your order. You will receive enough beans to fill your bean bag, and often have some left over for top-ups. Please do not hesitate to contact us if you have further queries.
If you would like your Ambient Lounge bean bags delivered pre-filled, a handling charge of $30 per item applies. Simply email your request to email@example.com immediately after your online purchase.
Q: I am getting Ambient Lounge as a gift for someone. Can I specify a delivery date?
Of course you can. Simply email your preferred delivery time slot to firstname.lastname@example.org immediately after your online purchase. Choose from any weekday or Saturday, 10am to 2pm OR 2pm to 6pm. (Sundays and public holidays are excluded.) Please inform us at least 3 working days in advance.
Q: Can I place an order first, but arrange for delivery at a much later date?
Of course you can. And you should. Be it getting Ambient Lounge as a gift or for your new house, place your order now to avoid disappointment of any potential stock-out later. Simply email your preferred delivery time slot to email@example.com immediately after your online purchase. Enjoy peace of mind. Once your order is placed, those items are yours, and yours only.
Q: Are your items available for cash-and-carry from your showroom?
Definitely. We are in-stock for most items. That makes us stand out from almost everyone else in the world of designer furniture. Why wait weeks or months when your designer bean bag sofa is all ready to follow you home? Showroom accepts Visa / Mastercard.