FAQ Southeast Asia

No complicated shipping options. We deliver your order in the quickest, safest and most economical way possible using Speedpost Standard. Shop with peace of mind. Your order is even insured against loss or damage during delivery!

Q: Do you deliver bean filling within Southeast Asia?
As bean filling is available in most countries, for the most economical delivery, we only deliver bean bag covers within Southeast Asia. We apologise that we will have to cancel your order and provide you with a full refund if you have chosen "Cover + Bean Filling in Funneweb".

Q. I really would like to have the bean filling to be delivered to me as well. Would you be able to arrange?
If you absolutely need to order the bean filling from us, kindly email us at info@ambientlounge.sg with the following details and we will provide you with a quotation for the postage.
Email Subject: Order Request (Your country)
Title: Mr/Ms/Mrs/Mdm
Full Name:
Phone Number:
Delivery Address:
Product Model:
Fabric Option:
Quantity:

Q. What is the delivery charge for order of bean bag covers?
Limited Period Only. See below for our special promotions on delivery charges:
(Via Speedpost Standard. Insurance included.)

Malaysia: FREE! (usual: S$50)
Brunei, Indonesia, Philippines, Thailand and Vietnam: S$20 (usual: S$70 per delivery address)
Cambodia, Laos and Myanmar: S$50 (usual: S$100 per delivery address)

Q. How long will my order take to arrive?
For items in stock, please see below for estimated transit time (subject to customs clearance):

Malaysia: 6 to 10 working days
Brunei: 6 to 14 working days
Indonesia: 9 to 17 working days
Laos: 13 to 17 working days
Myanmar: 7 to 16 working days
Philippines: 9 to 17 working days
Thailand: 6 to 10 working days
Vietnam: 7 to 24 working days

Please also see FAQ Singapore for answers to other commonly asked questions.